Service Agreement
Terms of Service.
Read the full agreement before you ship a pair. Your signature on the packing slip indicates acceptance of every clause below.
Acceptance required before work begins. By signing the packing slip in your shipment, by paying the service invoice, or by using any SNKRR BAR restoration service, you agree to every term below. Please read in full.
1. Payment
All services must be paid for in full before work is started on the customer's shoes.
2. Liability for Damage
SNKRR BAR is not liable for ANY damages to customer shoes while in our possession.
3. Quality of Service
Not all shoes will yield brand new results, but SNKRR BAR will always attempt to recreate brand new, original quality and detail. SNKRR BAR is not obligated to refund service fees for unsatisfactory work.
4. Disclosure of Prior Work
Previous work done to any shoes MUST be mentioned prior to paying for services. A new quote for work may be made if a shoe has been worked on or cleaned before by anyone outside of SNKRR BAR and it is failed to be mentioned prior to service. The customer may cancel services if not comfortable with the new quote.
5. Shipping
Shipping cost is covered by the customer both ways to allow choice of company, method, insurance, and signature. Please ship shoes ONLY. Shoe box AND accessories are NOT needed. This helps preserve space for more shoes and saves you money on shipping cost.
If customer chooses to decline services rendered by SNKRR BAR, customer is to provide payment for shipping back to owner destination choice.
SNKRR BAR is not responsible for mishaps during transit with the shipping company.
6. Abandoned Property
If payment is not made for service within 14 days after initial estimate or after declining services, the customer gives SNKRR BAR the right to dispose of owner's property.
If the customer is contacted to pick up finished shoes and does not respond within 14 days, the customer gives SNKRR BAR the right to dispose of owner's property.
7. Turnaround Times
Any turnaround times given are estimations and not concrete. SNKRR BAR will do everything possible to complete orders, but life does happen, even to SNKRR BAR staff. If you are looking for expedited services, please ask us about our express options. Quality of work is more important to us than quantity of work.
8. Assumption of Risk & Limitation of Liability
By using the SNKRR BAR services, the customer assumes all risks associated with the use of services, including ANY risks to user's shoes.
SNKRR BAR shall not in any event be liable for any direct, indirect, punitive, special, incidental, or consequential damages, including, without limitation, lost revenues or lost profits, arising out of or in any way connected with the use or misuse of the SNKRR BAR services, or with the delay or inability to use these services, or otherwise arising out of the use of these services, whether based on contract, tort, strict liability, or otherwise, even if SNKRR BAR and/or any of its employees or agents has been advised of the possibility of damages.
Thank you for your business and support.
Ready to Ship?
Once you've read and accept these terms, follow the shipping process to send your pair to our Memphis lab.