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Ship to Us.

Five steps. Worldwide. Memphis-based, customer-obsessed.

Before You Ship

Before shipping, read our Terms of Service. You accept them at checkout when you book your service, so there is nothing to sign or print. Want extra notes or a paper record in the box? The packing slip below is optional.

Read the Terms of Service

Five Simple Steps.

01

Pack Them Up

Lace your shoes loosely and stuff with paper to hold their shape. Ship shoes ONLY. The original shoe box and accessories are not needed and waste shipping space. Pack in a sturdy mailer with bubble wrap or newspaper.

02

Add a Note (Optional)

Your online booking already tells us everything: each pair, its material, the issues, and your Terms acceptance from checkout. Have something extra to flag, like prior work by another shop? Add it in your booking notes, or drop the optional slip below in the box.

03

Print Your Label

Right after checkout we email you a prepaid, insured shipping label. Print it, tape it on, and drop it at any UPS location or schedule a pickup. Round-trip shipping and $100-per-pair insurance were collected at checkout and cover both directions, so there is no carrier to choose and nothing more to pay.

04

We Inspect & Confirm

We confirm receipt and inspect your pair. Your service is already paid at checkout. If a pair needs more than you booked (usually undisclosed prior work), we send an adjusted quote before we start.

05

Restore & Return

We restore your pair and ship it back. Turnaround is 17 to 30 business days. You get a tracking number when they leave Memphis.

Packing Slip

Optional: The Packing Slip.

Booked online? We already have your details, so this slip is optional. Use it for extra notes or a paper record. Our team checks the service boxes after we inspect your pair and contact you.

SNKRR BAR

Pro Restoration · Packing Slip

Customer Information

Name
Contact #
Email
Return Address

Shoes Enclosed in Package

List each pair. Note issues, target areas, or anything we should know.

Pair 1

Brand / Model / Color
Issues to address

Pair 2

Brand / Model / Color
Issues to address

Pair 3

Brand / Model / Color
Issues to address

Shipping more than 3 pairs? Attach an additional sheet using the same format.

Prior Work Disclosure

Have any of these shoes been worked on or cleaned by anyone outside of SNKRR BAR?

No Yes (describe below)

For SNKRR BAR Use Only

A SNKRR BAR team member checks the appropriate boxes after inspection and customer contact. Customers should not fill in this section.

Service

Touch'Em Up $50 Rare Clean $60 Medium Clean $75 Fried Hard Special $120

Add-Ons

Sole Icing $60 Inside Clean $25+ Laces Market

Tech Notes

Quote / Invoice Total

$

Customer Agreement

By signing below, I confirm I have read and accept the SNKRR BAR Terms of Service in full. I understand that SNKRR BAR is not liable for any damages to my shoes while in their possession and is not obligated to refund service fees for unsatisfactory work.

Signature
Date

Shipping shoes without booking online first? Then this slip is required: fill it out and sign it so we know whose shoes arrived and have your Terms acceptance.

Ship to

SNKRR BAR

1490 Union Ave
#603
Memphis, TN 38104
United States

(901) 643-7155
info@snkrrbar.com

Please include a contact number inside the package with your shoes. Your service and shipping are paid at checkout.

Need to Know

How long does it take?
Turnaround is 17 to 30 business days from receipt, excluding weekends. Quality of work matters more than speed. If you need expedited service, email us about express options.
When do I pay?
You pay at checkout when you book your service and round-trip shipping. If your pair needs more than the tier you booked, we confirm an adjusted quote before starting. Most customers pay via Shop Pay or credit card.
What if my pair has been worked on before?
Disclose any prior cleaning or restoration in your booking notes (or on the optional slip). A new quote may be issued once we see the pair. You can cancel if you are not comfortable with the new quote.
What if I'm outside the US?
We accept pairs from anywhere. International customers cover outbound and return shipping plus customs fees. Email us for an exact return quote.
Are my shoes insured during shipping?
Yes. Every shipment is insured for $100 per pair, both directions, and it is included, so there is no need to buy your own coverage. SNKRR BAR is not responsible for carrier mishaps in transit.
What happens if I decline the invoice or never pick up?
If payment is not made within 14 days of the estimate, or if you do not respond within 14 days after notification that finished shoes are ready, the property may be disposed of. See full Terms of Service.

Got a Pair in Mind?

Make sure you have read the Terms of Service before you ship. You accept them at checkout when you book.